Project Showcase: BrainLift Academy – Interactive Customer Surveys via WhatsApp
Result
Project Details
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Project Challenges:
Challenge: Difficulty engaging students to actively participate in surveys, as response rates were previously low.
Solution: Created 3 interactive WhatsApp messages with simple CTAs, achieving a 41% response rate.Challenge: Initial conversation start rate was weak, limiting peer-to-peer sharing.
Solution: Designed engaging survey prompts that encouraged discussions, increasing conversation start to 28%.Challenge: Ensuring high visibility for survey messages in a short 2-day campaign.
Solution: Optimized content timing and flow, reaching a 96% open rate.Challenge: Need to track feedback effectively and prepare insights for future workshops.
Solution: Integrated sender tool for real-time KPI monitoring and delivered a detailed report with survey insights and engagement metrics.
Project Date:
In today’s fast-paced learning environment, engaging students and improving teaching quality goes far beyond the classroom. That’s where our Engagement Campaigns – Interactive Customer Surveys step in, turning each learning session into an opportunity for feedback, growth, and stronger relationships.
Service Overview
Service Name: Engagement Campaigns
Service Type: Interactive Customer Surveys
Goal: Support events such as online/offline workshops, webinars, and training sessions by collecting valuable feedback in a fun, interactive way.
The Project: BrainLift Academy
📩 Message 1
📚 Did you enjoy today’s Math class?
🧠 92% of students who take quick feedback surveys improve by 20%.
Help us improve your learning ✍️
Answer 3 quick questions and share your thoughts.
This message combines a relatable question with a powerful statistic to spark participation and emphasize the value of quick feedback.
📩 Message 2
📝 How clear were today’s concepts?
😃 Crystal Clear
🙂 Understood
😐 Still Confused
Reply with your emoji!
A simple, emoji-based response makes feedback effortless, increasing response rates and making the process fun.
📩 Message 3
🎁 Surprise!
Get a bonus quiz pack for completing today’s session!
Claim your bonus and boost your learning.
Offering an instant reward boosts participation and strengthens student engagement.
Why This Service Works
Interactive customer surveys on WhatsApp provide real-time feedback, higher participation rates, and a personal touch. For educational institutions like BrainLift Academy, this means:
Results
BrainLift Academy saw: