In the food and restaurant industry, customer opinions are the secret ingredient to lasting success. Tasty Roots took this concept to heart by launching our Engagement Campaigns – Interactive Customer Surveys to better connect with diners, improve menu items, and boost repeat orders.

🎯 The Goal

To engage customers during events like food tasting sessions, cooking classes, and in-house or online culinary workshops, while gathering real-time feedback that enhances both the dining experience and brand loyalty.

📢 The Campaign

Service: Engagement Campaigns – Interactive Customer Surveys
Industry: Food & Beverage
Target: Restaurant visitors, online order customers, and event participants.

Message 1 – Starting with Data & Curiosity

🍔 Craving feedback!
🌟 9 out of 10 customers say our spice level is just right.
Tell us how your meal was 🍽️
Leave quick feedback and help us improve.

Message 2 – Keeping It Fun & Simple

🍟 How did you find our new fries?
😍 Loved them
🙂 Good
😐 Not for me
Reply with your emoji and let’s spice things up! 🌶️

Message 3 – Rewarding Participation

🎁 Thanks for your time!
Use this code 🍴 YUMMY10 for 10% OFF your next order.
Order now and enjoy your discount.

💡 Why It Works

Instant Insights – The restaurant receives real-time feedback to adjust flavors and menu items.High Response Rates – Simple emoji-based replies encourage participation.Loyalty Boost – Rewards like discount codes turn one-time customers into regulars.

📈 Result

Within the first month, Tasty Roots recorded a 55% increase in customer feedback submissions and a 19% rise in repeat orders, proving that when you listen to your customers, they keep coming back for more.