Project Showcase: YumRush – Event Engagement Campaigns

Result

Response Rate Define late-evening sales challenge
Response Rate 25%
Conversation Start 20%

Marketing Service Area:

Marketing Channel:

Whatsapp Marketing

Marketing Funnel:

Awareness/Education
Engaging/Consideration

Project Details

Project Challenges:

  1. Challenge: Boosting late-evening food orders, a time slot with historically low engagement.
    Solution: Designed a 3-message WhatsApp sequence (hook, food tip, urgency-based offer) that drove 20% conversation starts.

  2. Challenge: Encouraging quick responses within a very short campaign duration (2 days).
    Solution: Used urgency-driven CTAs and limited-time offers, achieving a 25% response rate.

  3. Challenge: Capturing customer attention in a highly competitive food delivery market.
    Solution: Delivered personalized, value-focused messages that reached a 90% open rate.

  4. Challenge: Monitoring evening order activity.
    Solution: Integrated the sender tool with tracking dashboards to measure post-8 PM order uplift and campaign performance in real time.

Project Date:

2025-03-28

Service Name: Engagement Campaigns
Service Type: Event Invitations (WhatsApp Event)
Service Goal: Drive participation and customer engagement for online/offline events such as culinary workshops, cooking classes, or themed promotions.

Campaign Overview

YumRush wanted to increase late-evening orders while promoting healthy eating tips and exclusive offers. We designed a WhatsApp Event Engagement Campaign that blends food excitement, nutritional advice, and limited-time deals — making it impossible for customers to scroll past without engaging.

Message Flow

📩 Message 1 – Temptation Hook

🍕 Pizza is the #1 comfort food ordered after 8 PM!
Hungry now? We got you 🍟
Order now and satisfy your cravings.

📩 Message 2 – Value-Adding Tip

🍴 Quick Tip: Add lemon juice to salads to boost iron absorption by 30%!
🥗 Eat smart, live better.
Try these recipes and feel the difference.

📩 Message 3 – Urgency & Reward

🎁 FLASH DEAL: Get 1 FREE dessert on every combo meal today!
🍨 Valid till 10 PM
Grab this deal before it’s gone!

Why This Campaign Works

Instant Connection: Starts with a relatable late-night craving.Educational Content: Offers a health tip to add real value.Conversion Driver: A flash deal creates urgency and motivates instant orders.

Business Impact

This campaign helped YumRush achieve:

  • 37% increase in post-8 PM orders.Higher customer engagement with nutritional content.Boosted brand loyalty through value-driven messaging.
  • 💡 Takeaway:

    When you mix emotion, value, and urgency in a WhatsApp Event Engagement Campaign, you not only hit your sales targets but also strengthen your relationship with customers.

    Process Highlite

    01
    Planning Define late-evening sales challenge
    02
    Tools Configuration Configuer and integrate client System with Sender Tool for best performance and reporting.
    03
    Content Creation Design hook, tip, urgency offer
    04
    Campaign Execution WhatsApp delivery of 3 messages
    05
    Monitoring & Optimization Track orders after 8 PM
    06
    Follow Up with Report Creating a report that describe the Campaign Status and KPIs metrics Overview

    Milestones

    1
    Apply for Service Client pick the desired service and pay for it
    2
    Content Approval Client approved content
    3
    Campaign Launch Live campaign push
    4
    Engagement Tracking Order uplift monitored

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