In the eco-friendly food industry, customer engagement doesn’t end when they check out — it’s an opportunity to inspire action, share valuable tips, and offer products that align with their values. GreenBite used our Customer Journey Completion – Upselling & Cross-Selling WhatsApp Microservice to educate customers on reducing food waste while encouraging them to explore more sustainable products.

🎯 The Goal

To present upgrades or complementary products immediately after purchase, maximizing revenue and reinforcing GreenBite’s sustainability mission.

📢 The Campaign

Service: Customer Journey Completion – Upselling & Cross-Selling WhatsApp Microservice
Industry: Sustainable Food & Eco-Friendly Products
Target Audience: Environment-conscious customers who want to reduce waste and make greener choices.

Message 1 – Raising Awareness with Impactful Data

Around one-third of all food produced in the world is lost or wasted, contributing to greenhouse gas emissions.

Message 2 – Sharing Practical Tips

Keep your food fresh for longer by storing it in airtight containers in the refrigerator.

Message 3 – Offering a Relevant Product Incentive

Get 20% off your next order!
Use code GREEN20 at checkout.
Shop sustainable products and make a difference.

💡 Why It Works

Educate, then Offer – Starting with facts and actionable tips positions GreenBite as a helpful, trusted brand.Relevant & Timely Deals – The discount applies to products directly connected to the customer’s eco-friendly lifestyle.Sustainability Alignment – Every offer supports the brand’s mission to reduce waste and promote conscious consumption.

📈 Result:

GreenBite saw a 26% increase in repeat purchases and a 19% rise in average order value during the first month of running this campaign.